main img disclaimer

main img disclaimer



Welcome to the RMSA website which is owned and operated by Retail Mystery Shopping Australia Pty Ltd, ABN 90 817 458 574.

Access and use

These are the general Terms of Use for the website, the homepages of which are located at

RMSA may change the Terms of Use at any time so please read these each time you use the Website to ensure that you are kept up to date. If you do not agree with them, you should leave the Website immediately. By continuing to use the Website, you accept the current Terms of Use.

Intellectual property rights

The intellectual property rights (including copyright) in all information, text, material, graphics, fonts, icons, code (including HTML), audio, video, photographs, software and advertisements on the Website ("Content") are owned by or licensed to RMSA. The Content is protected by Australian and international intellectual property laws.

You must not modify, copy, reproduce, sell, frame, scrape, upload to a third party, create derivative works from, post, transmit or distribute the Content in any way except as expressly provided for on the Website or expressly authorised in writing by RMSA. You may not use a trademark displayed on the Website without RMSA or the relevant owner's written permission.


You may, using an industry-standard web browser, download and view the Content for your personal, non-commercial use only.

In using the Website and any of the services provided by RMSA, you must not:

RMSA reserves the right to co-operate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant law.

Services and accuracy of information

RMSA does not warrant that the material or functions contained in the Website or your access to them will be uninterrupted, error-free or free of viruses or any other harmful components.

RMSA does not warrant or make any representation regarding accessibility, correctness, accuracy, timeliness, completeness, reliability or otherwise in respect of the Website or materials or functions contained on the Website.

You expressly acknowledge and agree that RMSA does not control users of the Website and is not liable for their behaviour including any information, defamatory statements or offensive conduct.

Delays and viruses

RMSA will not be liable for damage or loss resulting from any delay in operation or transmission, virus, harmful component, communications failure, Internet access difficulties or malfunction in equipment or software, howsoever caused.

Limitation of liability

Subject to the following paragraph, under no circumstances will RMSA or any related corporation or their respective directors or employees be liable to you for any losses, damages, liabilities, claims or expenses (including legal costs) whether direct, indirect, or consequential howsoever caused (including, without limitation, negligence) suffered or incurred by you arising out of:

Linking to this website

You must not create a hyperlink to any page within the Website unless RMSA gives you prior written permission.


Please review our Privacy Policy, which also governs your visit to the website,

All rights not expressly granted herein are reserved.